FAQ
ACCESSIBILITY
Our attraction is ADA compliant. Due to safety reasons, some snow areas are inaccessible by wheelchair and other mobility aid devices. We do not provide wheelchairs or other mobility aid devices; our guests are welcome to bring their own. Seating is available throughout the attraction. Please be advised our Snow Blast team cannot lift or transfer guests into or out of wheelchairs and other devices.
ADMISSION
A full-price ticket with access to all Snow areas/slides is $25/person or $20/person if you are attending an Early Bird day and time. Children who are two and under are free with a paid admission. For anyone who chooses to be a Spectator Only: not participating in any of the activities or entering the Snow Play area, the admission is $10/person.
Please Note This About Spectator Tickets: You are able to see your child in all areas, but due to liability reasons, you would not be able to enter the snow tubing or snow play areas to assist them in any way.
Early Bird days and times:
10am, 12pm, & 2pm sessions on the following dates: Dec 3-7, Dec 10-14, & Dec 17-21
We suggest pre-purchasing tickets online to secure your day and time slot. Walk-up ticket sales are accommodated based on availability.
ARRIVAL TIME
We suggest you arrive at least 15 - 30 minutes prior to your reserved session time.
ATM's
We do not have ATM’s at the attraction. Tyrone Square has ATM’s available inside the mall.
ATTIRE
The attraction’s ambient temperature is cooler than what native Floridians experience on most days. We suggest wearing long pants and bringing hats and gloves. Closed-toes shoes are required. For the little ones, we suggest bringing an extra change of clothes if they play in the snow area; they will get wet. Snow Blast is a family destination and requires guests to wear appropriate clothing while in the attraction. Snow Blast hats, gloves, and sweatshirts are available for purchase.
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BIRTHDAY PARTIES & SPECIAL CELEBRATIONS
No matter the occasion, bring your party to Snow Blast! Our team can help you celebrate on our live, interactive stage; let us know the special person’s name and what you are celebrating, and we will help get the party started! For a party of 12 or more, please refer to the Group Discount section.
CHECK-IN
Guests receive a Snow Blast wristband coinciding with their date and session time. Wristbands may not be removed or shared.
CHILDREN – CAN THEY ENTER THE ATTRACTION WITHOUT ME?
All elementary-age school children and younger must be accompanied by an adult.
CONTACT US
Contact us at Snow Blast and a team member will respond to you shortly.
CONCESSIONS
Concessions are available in Alpine Village.
DAYS/HOURS OF OPERATION
We are open December 1, 2018 thru January 7, 2019 from 10:00 am – 10:00 pm Monday thru Sunday. Check out our events page and Facebook for late night Galactic snow tubing and other special activities.
DENIED ACCESS/ADMITTANCE
Snow Blast team reserves the right to refuse admittance or continued access to anyone deemed inappropriate. This is a family-friendly event and we will not allow foul language, inappropriate clothing, obscene behavior, weapons, alcohol, tobacco, drugs, etc.
FOOD & BEVERAGE – AM I ALLOWED TO BRING IT IN?
Outside food and beverages are not permitted. Concessions are conveniently located throughout the attraction.
GIFT CARD/VOUCHER
As a holiday gift of love or one of thanks, a Snow Blast gift voucher is everyone's perfect gift; a one-of-a-kind attraction you know they will love. Your recipients can decide the day and time they would like to plan their snow experience. Select the Book Now feature on our web-page to purchase.
GROUP RATE & CORPORATE OR PRIVATE PARTIES
We offer a discount on tickets when booking a party of 12 or more. Groups receive one complimentary chaperone for every 10 paid youth admission. Email our office info@snowblast.com to reserve your discounted admission. Tax exempt organizations must email a copy of their current certification prior to reservation.
INCLEMENT WEATHER
All snow events are located inside the snow pavilion and the attraction is open rain or shine. We value our guest's safety at Snow Blast. In the event of severe weather, Snow Blast team members may temporarily delay or reschedule your session.
LATE ARRIVAL
Arriving on time is very important. Each session starts on schedule.
LOCATION
Tyrone Square Mall southeast parking lot located in the Snow Blast pavilion, 6901 22nd Ave N St. Petersburg, FL 33710. Enter from 22nd Avenue North main entrance, by the food court.
LOST & FOUND
Lost and found items will be tagged with the date it was secured and held for 48-hours for retrieval. Lost and found is available during regular hours of operation.
PARKING
Parking is free. We are located in the southeast parking lot of Tyrone Square Mall and it is business as usual when it comes to mall parking; first-come-first-serve. There are no designated parking spaces for this event.
PAYMENT
Cash, credit or debit cards from Mastercard®, Visa®, Discover®, and American Express® are accepted online and at the attraction’s ticket booth. Checks are not accepted.
PETS
For the health and comfort of our guests, we do not allow pets into the attraction.
PHOTO OPS - CAMERAS, GOPROS, AND DRONES
Bring your cameras and GoPros! There will be plenty of winter family photo opportunities inside the event – no one will guess you are in Florida! Drones are not permitted for the safety of our guests and team members.
RE-ENTRY
The Snow Blast experience is a timed winter event. You may leave the snow pavilion to enter Alpine Village to purchase food and use our onsite comfort restroom during your time slot. Guests may not leave the footprint and re-enter. Remember, your time is limited to an hour and a half.
REFUNDS
Tickets are non-refundable. All sales are final.
RENTALS – LOCKERS, STROLLERS, WHEELCHAIRS
We do not rent lockers, strollers or wheelchairs at our event.
RESERVATIONS
To guarantee admission to a select day and time slot, we suggest purchasing tickets in advance online or onsite. Tickets are limited and we expect sellouts.
RESTROOMS
Our mobile air-conditioned comfort restrooms are near the attraction in the parking lot and are wheelchair and stroller accessible.
SERVICE ANIMALS
Service animals, as defined by ADA, are welcomed at Snow Blast. Guests who use service animals must retain control of their animals at all times, should keep them on a leash or harness while visiting, and must be housebroken. If at any time your service animal’s behavior is deemed inappropriate by one of our team members, you may be asked to remove your service animal from the premises. Due to the nature of our event, service animals are not be permitted to ride and not permitted in the snow areas.
TOBACCO PRODUCTS
The Snow Blast team is committed to a safe and friendly environment. All indoor and outdoor program areas will remain a tobacco-free environment. Tobacco products, pipes, vapes, and e-cigarettes are not permitted anywhere in or near the attraction.
SNOW – IS IT REAL?
Yes! We use technology that creates snow with water and no additives. We brought real snow to Florida!
SNOW TUBES
All snow tubes are provided by the Snow Blast team. Personal tubes, sleds, and toboggans are not permitted.
SNOW TUBING - HEIGHT REQUIREMENTS
Those snow tubing on the main slides must be 36” tall. Not 36” tall? No worries, there are smaller slides in the Polar Play Zone to accommodate our other adventure enthusiasts.